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At ACP, maintaining a high standard of excellence is our priority. From our on-site cleaning crews to our customer service representatives, each team member helps us achieve this standard. We are backed by veteran leadership that is committed to exceptional service. The entire team is accessible, responsive, dedicated, and trustworthy.
Our management approach is operationally driven and focused on ensuring and measuring quality services with emphasis on the supervisory hierarchy for the management oversight of our client operations
What differentiates ACP from our competition is our companywide active participation. Every level of the ACP team will have input and actions associated with your company. You will see true engagement from ACP and most importantly, ownership and complete accountability of our operations and how they run. We are a very personable organization that builds relationships and partnerships to make our clients’ days easier through high performance and high-quality service delivery.
Chief Operating Officer-
As Chief Operating Office for ACP Facility Services, Michael is responsible for strategic decisions regarding logistics, employment practice, administrative and operational aspects of the business. Through frequent collaboration with ownership, Michael assesses the overall condition of the company, including customer service development, purchasing, accounting, information systems, sales, HR, staffing and quality control.
Michael currently serves as the President of the Maintenance Contractors of New England, is a Board Member of the Greater New England Minority Supply Development Council and previously held roles on the Board of the Woburn Business Association and the Co-Chair of BOMA Boston special events committee. In his free time, Michael serves as the Head Coach of the Lowell High School Girls’ Varsity Soccer Team. Michael is an avid golfer and when he is not working, he enjoys spending his time with his wife, and their two sons at their Tewksbury home.
Treasurer & CFO+
Filomena is the Treasurer and CFO of ACP Facility Services. Prior to co-founding ACP, Filomena worked with Ogden-Allied where she spent nine years supervising facilities. Over the years at ACP, Filomena has been involved in all aspects of daily operations; including customer service, sales, purchasing, accounting and staff hiring and training. She has served as a member of the GNEMSDC’s Minority Business Enterprise Input Committee and was on the board of the Woburn Business Association.
VP of Operations-
After joining ACP Facility Services as a daily service provider in 2000, Jesus demonstrated his commitment to customer satisfaction and quickly moved through multiple supervisory and management positions. Now, as ACP’s Vice President of Operations he is responsible for all operations at each of ACP’s customer accounts and directs the ACP teams that service them. In addition to a comprehensive background in providing services to our pharmaceutical clients, Jesus offers extensive experience in all areas of general facility maintenance.
SVP Sales & Marketing-
Shelley has over 25 years of award-winning and record-breaking sales and senior leadership expertise.